Client Smartcenter Login

Enter your secure, personalized access code above to log on to SmartCenter, CCS' exclusive client reporting system.

SmartCenter will help you track valuable, real-time information on your company's success in CCS' retail training and field marketing programs.

If you have not yet received your access code, please contact your Client Partner Manager or call (310) 482-6500.


Deliver More Than a Purchase

Inspiring purchase passion between shoppers and brands

Shoppers Demand an Integrated Retail Experience

Experiences: Not Transactions

Personalization, Inspiration & Validation

Convenience, Immediacy & Accessibility

Helpful Customer Service

What We Do

We inspire shoppers through experts who power millions of exceptional retail experiences every day.

For 20+ years, we've delivered more than a purchase by connecting shoppers with brands by:

  • Developing smart people who care about connecting shoppers with brands
  • Taking care of the store environment
  • Providing valuable insights from the point of purchase

How We Create Purchase Passion

CCS' StoreFront: Our Unique Data- and Insights-Led Retail Ecosystem Connects Across the Entire Shopper Journey

About Creative Channel Services

20+ Year Track Record Inspiring Purchase Passion

Why CCS:

  • Global, Multi-Channel Capabilities: Speed and scale, activating 9,000+ Retail Experts across 1 Million events annually
  • Innovators in Empowering Retail Experts: Producers of CyberScholar® and MobJob®
  • Diversified Portfolio of Clients: Creating impact for manufacturer and retailer clients from multiple consumer products categories
  • Recognized Retailer Partnerships Leader: Including Bed Bath & Beyond, Walmart and Costco; Consistently Highly Rated Best Buy Third Party Labor Provider
  • Connected Brilliance & Collaboration with Omnicom: Omnicom Group partnerships deliver marketing disciplines across the entire shopper journey

Our Strategic Solutions Create Exceptional Shopping Experiences:

  • Deliver complete Retail Brand Management
  • Capture real-time data and in-store insights
  • Engage influencers to create awareness and advocacy; deliver learning & incentives
  • Audit retail execution & compliance; check pricing, inventory, OSA, displays, plan-o-gram, and field teams
  • Educate & incentivize internal & third-party staff
  • Conduct market research
  • Social listening and influencing
  • Amazon consulting: search optimization, sales tracking, content development

Timing & Drivers

  • New product launch
  • New product placement strategy
  • Product price change
  • Product placement execution concerns
  • Category push periods (e.g. tax day, black Friday, dads and grads)
  • Competitive product launch

Why CCS:

  • Global, Multi-Channel Capabilities: Cross-channel capabilities cover 5,200 retailers, 30,000 locations and 160+ countries
  • Innovators in Empowering Retail Experts: Producers of CyberScholar® and MobJob®, the world's most powerful network of influential retail experts
  • Creating Impact for a Diversified Portfolio of Clients: 150+ manufacturer and retailer clients from multiple consumer products categories
  • Exclusive Retail Partnerships: Including Walmart, Costco, Best Buy, Sears and many more; Best Buy Third Party Labor Provider
  • Connected Collaboration with Omnicom: Omnicom Group partnerships deliver access to multiple marketing disciplines

How to Use StoreFront Solutions:

  • Complete In-store Brand Management
  • Capture Real-time data and in-store insights
  • Engage retail sales associates to create awareness and advocacy; deliver learning & incentives
  • Audit retail execution & compliance; check pricing, inventory, OSA, displays, plan-o-gram, and field teams
  • Manage communications & bolster data collection of field teams
  • Educate & incentivize internal & third-party staff
  • Conduct market research

Timing & Drivers

  • New product launch
  • New product placement strategy
  • Product price change
  • Product placement execution concerns
  • Category push periods (e.g. tax day, black Friday, dads and grads)
  • Competitive product launch

Shopper Activation Solutions for the World's Leading Brands

  • couple shopping for tv
  • retail salesperson
  • woman shopping on tablet
  • woman using credit card
  • team of retail salespeople